This policy is effective from December 23, 2019.
Scope of This Policy
The AV Department (“The AV Department,” “we,” “our,” or “us”) provides this privacy notice to describe how we collect, use, share, and secure the personal data of individuals who visit our website.
- What personally identifiable information (PII) is collected from you through the Site, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
What We Collect
We collect information you voluntarily provide to us when visiting our Site, including your name, email address, phone number, company name, and any other information you choose to provide us. We may collect this information through Contact Us forms, enewsletter subscription forms, or if you communicate with us via email.
The AV Department respects your privacy. We use your information to understand your needs, to respond to your questions, to fulfill our services to you, to share company news, to communicate updates, and to support and enhance our relationship with you. You have the opportunity to opt out of marketing communications your discretion. The AV Department does not sell email addresses or other personal information about its customers to any company or organization.
Sharing of Information
Third-Party Websites, Links, and Services
We use third-party software to host this website (GoDaddy), facilitate email communications (MailerLite, GSuite), generate invoices (Intuit Quickbooks), and track aggregate data about website use (Google Analytics). Additional third-party sharing will be posted here if any of our processes change. We will not share your information with any other third-parties outside of our organization unless we are required by law to do so.
Our website contains links to other websites including our social media pages. Please be aware that we are not responsible for the privacy practices of those sites and they are not governed by this privacy statement.
Your Access To and Control Over Information
You can do the following at any time by contacting us via email or phone as listed in our Contact Us section below:
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
- Opt out of any future contacts from us.
We take precautions to protect your information. We have put in place suitable physical and managerial procedures to safeguard and secure the information we collect online.
theavdept.com is a secure site. You can verify this by looking for a closed lock icon at the top of your web browser, or by looking for “https” at the beginning of the address of the web page.
We also protect your information offline. Only employees who need the information to perform a specific job are granted access to personally identifiable information.
You can prevent the setting of cookies by adjusting the settings on your browser. Be aware disabling cookies may affect the functionality and/or features of this and many other websites that you visit.
When you submit data through a form, such as those found on contact pages, cookies may be set to remember your user details for future correspondence.
‘Do Not Track’ Notifications (DNT)
Some browsers allow you to automatically notify websites you visit not to track you using a “Do Not Track” signal. There is no consensus among industry participants as to what “Do Not Track” means in this context. Like many websites and online services, we currently do not alter our practices when we receive a “Do Not Track” signal from a visitor’s browser. To find out more about “Do Not Track,” you may wish to visit allaboutdnt.com.
Our services are available only for those over the age of 18. If you know of or have reason to believe anyone under the age of 18 has provided us with any personal information, please contact us.
We will not discriminate against you for exercising any of your privacy rights. Unless permitted under applicable laws, we will not:
- Deny you services.
- Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
- Provide you a different level or quality of goods or services.
- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
Data Protection Authority
The AV Department does not provide services outside of the United States and does not solicit personal information from residents of the European Union. If you are a resident of the European Economic Area (EEA) and believe we maintain your personal information subject to the General Data Protection Regulation (GDPR), you may direct questions or complaints to your local supervisory authority and contact us to request your data be deleted.
Changes To This Policy
We will respond to all requests, inquiries or concerns within thirty (30) days.